FAQ

Retail & Sizing

What size am I?

What’s 100 Thieves’ phone number?

When is the next drop?

Will you guys restock an item?

Can I customize my jersey?

Orders & Shipping

When will I be charged?

Where is my order?

What is a preorder and when will it ship?

Can I change/cancel my order?

Where can I find my tracking?

Where do you ship?

How much does shipping cost?

Will I have to pay for customs fees and import duties on international shipments?

What currency are your prices in?

What if my package got returned to sender?

Returns & Exchanges

What is your return policy?

What if my item is damaged, defective, or incorrect?

How do I start a return?

When can I expect my refund?

What is your exchange policy?